1. Services
The Freelancer will provide the Client with web development and design services, including:
•Interface design.
•Development and programming.
•Functionality implementation.
•SEO and mobile optimization.
•Performance and security testing.
2. Contract Duration
The Freelancer agrees to complete the project within [number of months/weeks], with the exact timeline to be agreed upon by both parties at the start of the project.
Unexpected complications: In the event of unforeseen complications or factors beyond the Freelancer’s control (e.g., additional requests from the Client, technical issues, delays by the Client in providing necessary materials), the timeline may be extended. The Client will be informed in writing, and both parties will agree on a new deadline.
3. Payment
The Client will pay the Freelancer [amount] excluding VAT. Payments will be divided as follows:
•40% upon signing the contract.
•30% upon reaching a certain milestone (e.g., completion of the basic structure).
•30% upon final delivery.
Payments are due within 7 days of receiving the invoice.
4. Specification Changes
Any changes to the original project specification will be agreed upon in writing and will affect the final price and deadline for project completion. Changes will be negotiated via email or official documentation. The Freelancer will prepare a price quote for each change, and the Client will confirm it in writing. These changes may significantly affect the project delivery time.
5. Revisions
The Freelancer includes up to 5 rounds of revisions in the price. The Client is entitled to a maximum of 5 revisions or changes at no additional cost. If the Client requires more than 5 revisions, an hourly rate of €25 to €100 will be charged, depending on the complexity of the requests.
Minor content changes (e.g., text changes or replacing images) are included in the price and can be made at any time during the project.
If additional changes affect the timeline or project cost, the Freelancer will inform the Client in writing, and they will agree on the next steps.
6. Quality Assurance and Maintenance
The Freelancer guarantees that the completed website will meet all functional requirements listed in the technical specification and will be free from major errors. A major error is defined as an issue that significantly limits the functionality of the website and prevents users from completing key tasks (e.g., purchasing a product or registering an account).
The Freelancer will provide website maintenance and support services for 24 months from the final project handover. These services include:
•Resolution of technical issues, including fixing major errors.
•Security updates.
•Performance optimization.
•Assistance with minor content changes, such as text or image updates.
Maintenance Terms:
•The maintenance fee is €50 per month, excluding VAT.
•Maintenance will be billed retroactively every 3 months (quarterly).
•The Client agrees to maintain the maintenance contract for a minimum of 24 months. After this period, the contract will automatically be extended for an additional 12 months unless either party gives written notice of their intention to terminate the contract at least 30 days before the contract’s expiration.
7. Data Protection
Both the Freelancer and the Client agree to comply with the applicable data protection laws, particularly GDPR. The Freelancer will take all necessary technical and organizational measures to protect personal data from unauthorized access, alteration, disclosure, destruction, or loss.
8. Limitation of Liability
The Freelancer will not be held responsible for:
•Issues caused by the hosting provider, unplanned maintenance, or external factors.
•Losses caused by external factors, such as hacking attacks or technical issues beyond their control.
9. Arbitration Clause
In the event of disputes that cannot be resolved by mutual agreement, both parties agree to refer the matter to a mediator. If no settlement is reached, the case will be referred to the appropriate court in the Freelancer’s place of business.
10. Penalties for Breach of Obligations
In the event of a payment delay of more than 14 days, the Freelancer reserves the right to charge interest on the overdue amount at the rate of 5% per month.
11. Force Majeure
Neither party shall be liable for any failure to perform their obligations under this agreement if such failure was caused by an event that could not have been foreseen or controlled (e.g., natural disasters, wars, acts of terrorism, pandemics, etc.).